Operating Conditions

Owner

Moraviarest s.r.o. (Ltd.)
Dědina 261, 691 43 Hlohovec
Reg. No.: 27737349, VAT: CZ27737349 
Account No.: 215131470/0300
The company is registered in the Commercial Register kept by the Regional Court in Brno, Section C, Insert 55508
Box ID: pu9nng9

Booking 

Advance booking can be made by using the booking form, by phone or e-mail. Unless arranged otherwise, all advance bookings are valid for 24 hours. If you confirm you mean it, we’ll definitely count you in

Once the booking is confirmed, we will send you an e-mail order to make sure, the payment information, service rules and a proforma invoice.

Once your order is confirmed (by phone, e-mail, in writing or through the reservation system), there is a contractual relationship between us.

At the same time, you acknowledge that you are familiar with our house rules. In case of a serious breach we have the right to cancel the contract about the provision of accommodation. Therefore, read the contract thoroughly, please.

Payment terms

Settled scores make good friends, so please go through our payment terms.

Payment

The payment is divided into two parts:

You can pay the whole payment at once, of course. Just contact us and we will issue an invoice for the full amount. It is also possible to pay the deposit in cash by agreement.

Last minute bookings can be paid in full upon arrival either in cash or by credit card.

For promotional discounts with a discount of more than 30%, the full payment has to be made in advance.

In the restaurant, you can pay by credit card.

Cancellation policy

Can’t you come and need to cancel the stay? We can either change the term or we will refund 50% of the price (without the 50% deposit).

However, it is not our duty to accept your chosen alternative date. It may not be possible to provide you accommodation on the alternative date you choose. But we will try to do our best to meet your requirements.

What to watch out for?

Feel free to contact us! It may be possible to agree upon individual conditions in low season. Thank you for reading and respecting our terms and conditions. We look forward to meeting you!

Stay cancellation insurance

Your can insure your stay in case you need to cancel your accommodation. In the Czech Republic, the insurance is provided by the Kooperativa insurance company as part of the accident insurance. 

Insurance prices:

People over 18: CZK 35/person and day
Children under 18 years of age: CZK 17/person
The indemnity amount: 80%

All prices are approximate; the exact price will be calculated by the insurance company.

How to insure? 

Send an email to lucie.pirnusova@respectbrno.cz with the following information:

In the email, please state: REQUEST FOR STAY CANCELLATION INSURANCE STAY IN V USEDLOST POD VINOHRADY.

The insurance has to be arranged and paid in 3 days after the advance payment.

The terms of insurance can be found here.

For companies

Use our spaces for teambuilding, corporate training or events with your partners and employees. We can offer you professional services, from catering to accommodation and a well-equipped conference room.

The capacity of training rooms and accommodation is 50 people.

Moreover, your training and teambuilding can continue or end up with a banquet in a wine bar or wine cellar - we will arrange a guided tasting event with a sommelier, barbecue, dulcimer band or harmonica for you. We know how to combine business with pleasure.

Take advantage of our services. Let us know what you need. We can discuss the details.

Basic information on the conference rooms

What you need to know to entice your colleagues

Price list

Conference room rental

Wine bar rental 

© 2008-2014 Moraviarest s.r.o.